Let's design a bespoke piece as unique as you are!
With our customer-first approach, we will help turn your ideas from a concept into a stunning custom creation. We are committed to taking the stress out of the buying and designing process.
Ready to get started? Great! We have a few initial questions before we can begin the design process. Please complete our questionnaire to get started - the more information we have, the better!
One of our specialized designers will be in contact within 48 hours after the submission of your questionnaire.
Our Process
step one
Response to Questionnaire & Scheduling Consultation
(via phone or email)
After the submission of your questionnaire, one of our specialized designers will be in touch within 48 hours to discuss your vision.
Our designer will then either schedule a video chat or a consultation in our showroom (depending on your preference).
Fill out the questionnaire here.
After the submission of your questionnaire, one of our specialized designers will be in touch within 48 hours to discuss your vision.
Our designer will then either schedule a video chat or a consultation in our showroom (depending on your preference).
Fill out the questionnaire here.
step two
Initial Consultation - Vision, Preferred Stones & Settings
(via phone or in person)
During our consultation, we will dive deeper into your design and preferred stones. Sometimes this takes a few consultations in order to choose and finalize stones — especially for engagement rings. The initial deposit will be taken once you are thrilled and ready to move forward with a design and stones.
During our consultation, we will dive deeper into your design and preferred stones. Sometimes this takes a few consultations in order to choose and finalize stones — especially for engagement rings. The initial deposit will be taken once you are thrilled and ready to move forward with a design and stones.
Step three
CAD & Wax
Once we confirm your preferred setting and stones – we can create the CAD. Using a Computer Aided Design software program, we create a set of 3D images called renders that will allow you to see what the final product will look like. This is where any design changes can be easily made. Once you approve the CAD, we can either have our jeweler go ahead and create your custom piece or we can create a 3D wax for you to try on. Once the CAD and wax are approved, our jeweler will begin working on creating your custom piece.
Please note, waxes must be tried on in person or be shipped to you.
Once we confirm your preferred setting and stones – we can create the CAD. Using a Computer Aided Design software program, we create a set of 3D images called renders that will allow you to see what the final product will look like. This is where any design changes can be easily made. Once you approve the CAD, we can either have our jeweler go ahead and create your custom piece or we can create a 3D wax for you to try on. Once the CAD and wax are approved, our jeweler will begin working on creating your custom piece.
Please note, waxes must be tried on in person or be shipped to you.
Step four
Casting/ Setting
Once the design is approved, our jeweler will begin working on your custom piece. It typically takes between 2-6 weeks for the completion of a custom design. This is all contingent on the changes made during the CAD/Wax period.
Once the design is approved, our jeweler will begin working on your custom piece. It typically takes between 2-6 weeks for the completion of a custom design. This is all contingent on the changes made during the CAD/Wax period.
step five
Completion
Once our jeweler completes your custom piece, you can either pick it up in store or we can ship it to you.
Once our jeweler completes your custom piece, you can either pick it up in store or we can ship it to you.
